Workplace Mental Health Ambassador
Build the confidence to support mental health at work
Develop greater awareness, practical knowledge and confidence to recognise mental health concerns and provide appropriate support within the workplace.
Course overview
The Workplace Mental Health Ambassador course is a one-day, FAIB-accredited course (about 7 hours) for managers, team leaders and employees. It teaches how to recognise signs of poor mental health, start a supportive conversation and signpost colleagues to professional help. It runs on site or online, and the certificate is valid for three years.
Build confidence to support mental health
The one-day Workplace Mental Health Ambassador course provides practical, workplace-focused training for people who want a stronger understanding of mental health and more confidence supporting others.
The course helps learners recognise possible signs of poor mental health, understand the impact of stigma and develop the confidence to respond appropriately when someone may need support.
Learners also explore Mental Health Action Plans, professional support and signposting, workplace responsibilities and good practice when supporting someone to remain in or return to work.
The course provides practical knowledge that helps individuals contribute to a more open, informed and supportive workplace culture.
Clear, upfront pricing
Register your interest in an open course for one or two people, or we can train your whole team together at your workplace.
Launch offer: 10% off team bookings made before 31 December 2026
Individual place
For one or two people. Open courses coming soon, in Nottingham or online.
- FAIB certificate, valid for 3 years
- Course manual to keep
- Course resources and signposting guide
Your team, on-site
Up to 12 delegates, one trainer. Best value: about £62 per person for a group of 12.
- At your workplace or online via Teams or Zoom
- Dates and times that suit your team
- Certificates, manuals and course resources included
How much for your team?
One price covers the whole group, on site. Enter how many people need training.
£745 for your group of 12, about £62 per person.
More than 12 people? We can train up to 24 with two trainers. Ask for a quote
Fewer than 4 people? We can still train your team on-site.
What you’ll learn
Build the knowledge and confidence to spot the signs of poor mental health, start supportive conversations and point colleagues towards the right help.
- Recognise the possible signs and symptoms of poor mental health
- Understand mental health and how stigma affects people
- Understand how a Mental Health Action Plan can support someone at work
- Know how to signpost colleagues to professional help and guidance
- Know how to start a supportive conversation about suicide and where to find help
- Develop awareness of your workplace responsibilities for mental health
- Explore good practice for supporting someone to stay in or return to work
What you’ll gain
- Improved awareness
Develop a stronger understanding of mental health and recognise when someone may be experiencing difficulties.
- Confidence to support others
Feel more confident approaching mental health conversations and responding in an appropriate, supportive way.
- Support and signposting skills
Understand how Mental Health Action Plans and professional services can help someone access appropriate support.
- A more supportive workplace
Develop knowledge that contributes to a more positive and mentally healthy workplace culture.
Is this course right for you?
Ideal for people who want to improve their understanding of workplace mental health and feel more confident supporting colleagues.
- Managers and team leaders
- HR and people professionals
- Staff responsible for employee wellbeing
- Employees supporting colleagues
Make a positive difference at work
Supporting somebody experiencing poor mental health does not mean diagnosing or treating a mental health condition.
It means being able to recognise potential concerns, listen appropriately, have supportive conversations and help someone access further support when required.
Developing these skills helps employees, managers and team leaders feel more confident when responding to mental health concerns at work.
Frequently asked questions
Managers and team leaders, HR and people professionals, staff responsible for employee wellbeing, and employees who want to support colleagues. There are no entry requirements.
One day (approximately 7 hours). The course is taught to FAIB learning outcomes, and on successful completion you’ll receive an FAIB certificate valid for three years.
How to recognise possible signs of poor mental health, how stigma affects people, how a Mental Health Action Plan can support someone at work, how to signpost colleagues to professional help, your workplace responsibilities, and good practice for supporting someone to stay in or return to work.
An individual place is £135 per person. Open courses are coming soon, with the date and venue confirmed when announced. We can also train up to 12 of your team for £745 per group, and up to 24 with two trainers.
Yes. We deliver it on-site at your workplace or online via Teams, Zoom or Google Meet.
No. Supporting someone doesn’t mean diagnosing or treating a condition. It means recognising possible concerns, listening, having supportive conversations and helping someone access further support.
Mental Health Awareness is a half-day introduction. This one-day course builds practical confidence to support colleagues. The two-day Workplace Mental Health and Wellbeing Ambassador course goes further into wellbeing, the law and the ambassador role.
Up to 12 delegates, one trainer. More than 12 people? We can train up to 24 with two trainers. Ask for a quote. Fewer than 4 people? We can still train your team on-site. Get in touch for a quote.
Included: FAIB certificate, valid for 3 years. Course manual to keep. Course resources and signposting guide. For team bookings, we can come to your workplace or deliver online, at dates and times that suit you.
Other mental health courses
View all mental health courses
Ready to train your team?
Tell us which course you need, how many delegates and your preferred dates. We’ll get back to you as soon as we can with availability and a tailored quote.