Workplace Mental Health and Wellbeing Ambassador

Build the confidence to support mental health and wellbeing at work

Develop the knowledge, awareness and practical confidence to support positive mental health and wellbeing within your workplace.

Letter tiles spelling the word wellbeing
2 daysApprox. 14 hours contact training
FAIB accreditedTaught to FAIB learning outcomes
Ideal forThose wanting a deeper understanding
3-year certificateOn successful completion

Course overview

The Workplace Mental Health and Wellbeing Ambassador course is a two-day, FAIB-accredited course (about 14 hours) for people who want a deeper understanding of mental health at work. It covers signs of poor mental health and stress, health inequalities and how to signpost colleagues to support. It runs on site or online, and the certificate is valid for three years.

Comprehensive mental health and wellbeing support

The two-day Workplace Mental Health and Wellbeing Ambassador course provides comprehensive training for people who want to play an active role in supporting mental health and wellbeing within their organisation.

The course develops a deeper understanding of mental health, stress and wellbeing, helping learners recognise when someone may be struggling and respond in an appropriate and supportive way. Learners explore supportive conversations, mental health planning, professional support and workplace best practice, as well as how organisations can promote positive mental health and wellbeing.

The course also considers the role of a Mental Health and Wellbeing Ambassador, helping learners develop the confidence to positively influence workplace culture while understanding appropriate boundaries and the importance of self-care.

Duration
Two days (approximately 14 hours)
Delivery
On-site at your workplace or online via Teams, Zoom or Google Meet
Group size
Up to 12 delegates with 1 trainerUp to 24 delegates with 2 trainers
Certification
FAIB certificate, valid for 3 years
Entry requirements
None

Make a booking enquiry

Clear, upfront pricing

Register your interest in an open course for one or two people, or we can train your whole team together at your workplace.

Launch offer: 10% off team bookings made before 31 December 2026

Individual place

£225per person

For one or two people. Open courses coming soon, in Nottingham or online.

  • FAIB certificate, valid for 3 years
  • Course manual to keep
  • Course resources and signposting guide
Register your interest

Your team, on-site

£1,195per group

Up to 12 delegates, one trainer. Best value: about £100 per person for a group of 12.

  • At your workplace or online via Teams, Zoom or Google Meet
  • Dates and times that suit your team
  • Certificates, manuals and course resources included
Request a team booking

How much for your team?

One price covers the whole group, on site. Enter how many people need training.

£1,195 for your group of 12, about £100 per person.

Request a team booking

More than 12 people? We can train up to 24 with two trainers. Ask for a quote

Fewer than 4 people? We can still train your team on-site.

What you’ll learn

Go beyond awareness: learn to promote wellbeing at work, understand the law and champion a healthier workplace culture as a Mental Health and Wellbeing Ambassador.

  • Recognise the possible signs of poor mental health and stress
  • Understand mental health and how stigma affects people
  • Develop awareness of health inequalities
  • Understand how a Mental Health Action Plan can support someone in need
  • Know how to access and signpost to professional support
  • Know how to start a supportive conversation about suicide and where to find help
  • Understand how mental health relates to workplace responsibilities and the law
  • Explore good practice for supporting someone to stay in or return to work
  • Develop awareness of more complex mental health conditions
  • Understand how to promote positive wellbeing in the workplace
  • Explore the role of a Mental Health and Wellbeing Ambassador
  • Understand the importance of self-care when supporting others
  • Develop confidence to support a healthier workplace culture

What you’ll gain

A trainer teaching a room of delegates
  • Greater mental health awareness

    Build a stronger understanding of mental health, stress and the factors that can affect wellbeing.

  • Confidence to support others

    Develop greater confidence recognising when someone may need support and starting appropriate conversations.

  • Support and signposting skills

    Understand how to signpost, support and respond appropriately within a workplace environment.

  • Practical workplace skills

    Learn how Mental Health and Wellbeing Ambassadors help promote healthier, more supportive workplace cultures.

Is this course right for you?

Designed for people who want to take an active role in promoting and supporting mental health and wellbeing in their workplace.

  • Managers and team leaders
  • HR and people professionals
  • Staff responsible for employee wellbeing
  • Workplace wellbeing champions
Graham Hepburn and Rachel Hawkins

Become a Mental Health and Wellbeing Ambassador

A Mental Health and Wellbeing Ambassador helps encourage greater awareness, promote positive conversations and support a workplace culture where people feel more comfortable discussing mental health.

The role is not about diagnosing or treating mental health conditions. It is about recognising concerns, listening appropriately, providing initial support and helping people access further help when needed.

Frequently asked questions

Managers and team leaders, HR and people professionals, staff responsible for employee wellbeing, and workplace wellbeing champions who want to take an active role in supporting mental health at work. There are no entry requirements.

Two days (approximately 14 hours). The course is taught to FAIB learning outcomes, and on successful completion you’ll receive an FAIB certificate valid for three years.

As well as recognising signs of poor mental health and stress, it covers health inequalities, more complex mental health conditions, workplace responsibilities and the law, promoting positive wellbeing, the role of an ambassador, boundaries and self-care.

An individual place is £225 per person. Open courses are coming soon, with the date and venue confirmed when announced. We can also train up to 12 of your team for £1,195 per group, and up to 24 with two trainers.

Yes. We deliver it on-site at your workplace or online via Teams, Zoom or Google Meet.

No. The role is about recognising concerns, listening appropriately, providing initial support and helping people access further help when needed.

Mental Health Awareness is a half-day introduction. The one-day Workplace Mental Health Ambassador course builds practical confidence to support colleagues. This two-day course goes deepest into wellbeing, the law and the ambassador role.

Up to 12 delegates, one trainer. More than 12 people? We can train up to 24 with two trainers. Ask for a quote. Fewer than 4 people? We can still train your team on-site. Get in touch for a quote.

Included: FAIB certificate, valid for 3 years. Course manual to keep. Course resources and signposting guide. For team bookings, we can come to your workplace or deliver online, at dates and times that suit you.

Not sure this is the right course? Use our course guide

Other mental health courses

View all mental health courses

Mental Health Awareness

Half day · from £75 per person

Ideal for: Employees at all levels

Workplace Mental Health Ambassador

1 day · from £135 per person

Ideal for: Managers, team leaders and employees

Ready to train your team?

Tell us which course you need, how many delegates and your preferred dates. We’ll get back to you as soon as we can with availability and a tailored quote.

Workplace Mental Health and Wellbeing Ambassador from £225 per person · £1,195 for a team of 12
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